Sally is the talented photographer behind the Amichi Co fine art prints, and the mother of the mother-daughter duo. She began her photography journey several decades ago, and has since captured countless beautiful moments, from places all over the world.

Sally has an innate ability to capture the beauty and personality of her subjects, while having a deep connection to nature which shines through in her work. She is truly a gifted artist, and we are so lucky to have her as the photographer behind Amichi Co's prints.

Click here to learn more.

Fine art giclée printing is by far the highest quality approach to photo printing. It uses the latest and greatest printing technology, materials and inks, designed to achieve the best results in terms of colour, quality and longevity.

Our images are printed from the latest Epson SureColor P20070 Wide Format Inkjet Printer. This printer is highly regarded and one of the best and most efficient Inkjet printer in the commercial market.

In order to keep the printers, papers and monitors in line with international standards, the Barbieri Spectro LFPqb is used to ensure the best colour management. This is an incredible machine that accurately inspects our printing colours and helps us calibrate them to a near perfect accuracy.

Printer: Epson SureColor P20070
Inks: Epson UltraChrome Pro Inks
Colour Calibration: Barbieri Spectro LFP qb

We use the Ilford GALERIE Prestige Smooth Pearl 310gsm paper.

This paper is an industry standard professional photographic paper with a 90 year archival rating. It is a partial gloss and a lower direct reflection of light to the viewer, which makes for less glare, shine, and makes the image easier to see at all angles.

It is important to ensure that any handling does not cause damage to your artwork. We suggest to avoid touching the print directly as oils and dirt from your hands can damage the artwork and rough treatments can scratch and harm the pigments.

We recommend not hanging your item in direct sunlight. Each of our artworks has it’s own hanging method. Please read the instructions provided carefully. We also recommend using acid free tape if you are framing the print yourself to avoid yellowing the print. 

HANDLING & MOVING 
To preseve your frame, it is important to avoid any unnecessary handling or movement of framed prints. If you need to move the works, please ensure that two people do this, keep it upright and do not carry the works form the top or sides only. Avoid any twisting of the framed prints, as this can damage, the corners of the frame.

CLEANING

We do not recommend cleaning your art work routinely; only clean when required to remove any marks or fingerprints, and only clean the affected area.

White & black frames: clean with a damp cloth and where necessary, solvent can be used for tough marks.

Natural timber frames: we advise avoiding moisture and extreme deviations in temperature (e.g. hanging directly beneath AC or heating). Our Amichi Co timber is raw and unstained/lacquered. Any rough edges can be sanded if exposed.

Plexi-glass: only clean when required and only clean the affected area. First, gently dust the work with a soft feather duster or lint-free cloth. Then, use a soft lint-free cloth and a very small amount of water to dampen. Apply the cloth and then dry the area with another dry, soft lint-free cloth.

HEATING & COOLING
In warmer climates or if the framed works are placed above or near a heater or air-conditioning unit, condensation can occur inside the face of the acrylic front due to prolonged changes in temperature. If this does occur, it will not damage your print if it is framed with the print recessed, as the water does not touch the print and the condensation will evaporate.

Yes, each print is available to purchase unframed. When selecting the product, click 'print only'.

Yes we do! If you would like to discuss custom framing, please get in touch with us here or by emailing hello@amichico.com.

Yes we do! If you would like to discuss custom sizes, please get in touch with our Amichi Co Support Crew here.

We use a thick 2mm/3mm thick acrylic plexi-glass (thickness based on size of frame), which provides 94% UV resistance, is optical grade and extremely durable. Despite being more expensive than glass, we decided to frame with acrylic as it offers superior protection to the artwork and is less likely to damage.

Each frame is sourced from premium solid wood, and is handcrafted in Australia with the highest quality craftsmanship.

Each framed artwork comes ready to hang with a sturdy hanging system and wall buddies that make for easy hanging. This includes d-rings & string which provide a sturdy hanging system for every size of artwork. The string will be set up in the orientation of your artwork. We provide you with our hanging guide and can assist you every step of the way - click here to learn more.

We also provide installation support, connecting you with local professionals to hang and install the artwork for you. Click here for assistance with artwork hanging & installation.

For hanging heavy artwork, it's important to ensure both safety and stability. Here are some steps to follow:

1. Choose the Right Location: Decide where you want to hang your artwork. It should be a spot where it won’t be subjected to direct sunlight or moisture. Make sure there's enough wall space for the artwork to have some "breathing" room.
2. Find the Wall Studs: Heavy pieces should be hung on studs rather than just the drywall. You can use a stud finder to locate the studs in your wall.
3. Select Proper Hardware: For heavy prints, it’s best to use sturdy hanging hardware like heavy-duty picture hooks, screws, and wall anchors that are appropriate for the weight of your artwork. The hardware package should specify how much weight it can support.
4. Mark and Measure: Place the artwork against the wall and mark the top center of the frame on the wall with a pencil. Measure the distance from the top of the frame to the hanging mechanism (wire, D-rings, etc.). Then, from the mark on the wall, measure down to where the hardware should go to support your frame and make another mark.
5. Install the Hardware: Drill holes if you're using screws and wall anchors, or hammer in the hooks directly into the studs. Ensure everything is level and securely fastened.
6. Hang the Artwork: With the hardware installed, you can now hang your artwork. It might be helpful to have someone assist you to position the artwork safely and ensure it's level.
7. Double Check: Once the artwork is up, take a step back and check if it's perfectly horizontal and stable. Adjust if necessary.

By following these steps, you can confidently display your heavy fine art photography prints from Amichi Co, adding a touch of elegance and professionalism to any space.

Yes, you can hang artwork without damaging the walls by using alternative hanging methods that do not require nails or drilling. Here are some options:

1. Adhesive Hooks and Strips: These are available from various brands and are excellent for hanging lighter prints without making holes. Make sure to choose strips or hooks that can support the weight of your artwork, and follow the manufacturer's instructions carefully to avoid any damage to the paint or wall.
2. Hanging Rails: Installing a picture rail along the top of your walls allows you to hang artwork from hooks and wires that can be moved and adjusted without touching the wall itself. This is ideal for those who like to change their art displays frequently.
3. Tension Rods: Similar to those used for curtains, tension rods can be placed between two walls and used to hang art with wires or strings. This method is particularly useful in alcoves or between furniture pieces.
4. Freestanding Display Easels: A large, decorative easel can be an elegant way to display artwork without any wall contact. This is a great choice for very heavy or unusually sized artworks.
5. Command Strips: For lighter and medium-sized prints, command strips can securely hold your artwork in place and can easily be removed without leaving marks or residue.

Using these methods, you can display your fine art prints from Amichi Co beautifully and securely, without causing any permanent damage to your walls.

Hanging heavy artwork on uneven, crumbly, or plasterboard walls requires special consideration to ensure that the art is both secure and does not cause damage to the wall. Here’s how you can safely hang heavy pieces on these types of walls:

1. Assess the Wall: Determine the type of wall you have and its condition. Plaster and older walls might be more fragile and uneven, while plasterboard (drywall) is not very supportive of heavy weights on its own.
2. Use Appropriate Anchors: For plasterboard or drywall, use heavy-duty anchors that are designed to spread the load across a wider area behind the wall. Toggle bolts, also known as butterfly anchors, are ideal because they open behind the wall and provide strong support.
3. Reinforcement for Plaster Walls: For older plaster walls that are uneven or crumbly, you may need to reinforce the area where you plan to hang the artwork. This can be done by securing a thin piece of wood to the wall studs, providing a firm mounting point for your hanging hardware.
4. Locate Studs: If possible, locate the studs in your wall using a stud finder. Hanging heavy items directly into studs is the most secure method, especially in plasterboard walls.
5. Use a Rail System: Consider installing a rail system at the ceiling level. This method allows you to hang artwork from the rail with cables or hooks, minimizing wall damage and providing flexibility in positioning.
6. Professional Advice: If you are unsure about the wall’s ability to support heavy artwork, consult with a professional. They can recommend the best hardware and techniques for your specific situation.

By taking these steps, you can ensure that your heavy Amichi Co fine art prints are displayed safely and securely, even on challenging wall surfaces.

The cost of having artwork professionally hung or installed can vary depending on several factors, such as the size and weight of the artwork, the complexity of the installation, and your geographic location. Here are some general guidelines to help you estimate the costs:

1. Basic Hanging Services: For simple jobs where the artwork simply needs to be securely hung on a wall, professional hanging services can range from approximately $50 to $150 per hour. Many services charge a minimum fee, which often covers the first hour of work.
2. Complex Installations: If the installation requires special hardware, security mounts, or involves an unusually heavy or oversized piece, costs can increase. These jobs may require two or more professionals, and fees could range from $200 to $500 or more, depending on the complexity and duration of the job.
3. Additional Factors: The type of wall (plaster, drywall, brick, etc.), the need for ladder or scaffolding due to high ceilings, and travel time to your location can also affect the cost. Some professionals may also charge a consultation fee if the job requires a pre-visit to assess the artwork and installation site.
4. Geographic Variation: Prices can vary significantly by region. Urban areas tend to have higher rates than rural areas due to higher business overheads and living costs.
5. Quotes and Estimates: It’s a good idea to get several quotes from different providers to compare prices. Most professional installers will offer a free or low-cost estimate based on your specific needs.

We recommend contacting local art installation professionals or handyman services to obtain a precise quote for your Amichi Co fine art prints. Ensure they have experience with art installations, and check their reviews to confirm the quality of their service.

The time required to professionally hang an artwork on the wall can vary based on several factors. Here are the main considerations that could affect the duration:

1. Size and Weight of the Artwork: Larger or heavier pieces generally require more time to ensure they are securely and properly installed. This might involve additional measurements, stronger supports, and careful handling.
2. Type of Wall: Different wall materials (such as drywall, plaster, or brick) might require specific tools and hardware, influencing the time needed for installation.
3. Complexity of Installation: Simple installations where the artwork hangs directly on hooks or nails can be completed relatively quickly, often within an hour. More complex installations, such as those requiring security mounts, integrated lighting, or alignment of multiple pieces in a gallery wall, can take several hours.
4. Preparation Time: If the installation site requires any preparation, such as wall repairs or painting, this will add to the total time before the artwork can be hung.
5. Professional Experience: Experienced installers can generally complete the work more quickly and efficiently, though they will still take the necessary time to ensure the artwork is hung safely and correctly.

On average, for a straightforward job involving one or two pieces of artwork, you can expect the installation to take between 30 minutes to 2 hours. For more involved projects or gallery walls, it could take half a day or more.

If timing is a concern, it's a good idea to discuss this with the installation professional beforehand. They can provide a more accurate estimate based on the specifics of your artwork and installation needs. This way, you can plan accordingly and ensure a smooth installation process for your Amichi Co fine art prints.

Thank you for your order with Amichi Co! Here's what you can expect in terms of processing and delivery:

1. Order Processing: Each of our fine art prints is custom-made and made-to-order. Unframed prints are sent in a protective rolled tube, while framed prints undergo a careful process of printing, mounting, and framing, which typically takes about a week.
2. Shipping: Once your print is ready, it will be shipped from Sydney. The delivery time will depend on whether you are located in a metro or regional area and which state you are in:
3. Tracking Your Order: You will receive a tracking number once your print is handed over to our courier partners. This will help you monitor the progress of your shipment.
4. Delivery Details: Deliveries generally occur between 9am and 5pm on weekdays. If you require a special arrangement, please contact us to see how we can best accommodate your needs.

Please note, our lead times are estimates and, while we strive to meet them, they are not guaranteed. Additionally, they do not include holiday closure periods or public holidays.

You will receive a notification with the tracking details once your order has been completed and shipped.

Please see our Shippings & Returns page here for more information.

We accept payment via Visa, Mastercard, Paypal, Afterpay, Zippay, Amex, and Amichi Co gift cards.

Please contact us directly if you would like to discuss an alternative payment method, including making a payment via direct debit.

At Amichi Co, we understand the importance of feeling confident in your art purchase. As an online business, we currently do not have a physical storefront where artworks can be viewed before purchasing. However, we offer several services to help you visualize and choose the perfect artwork for your space:

1. Free Print Mock-Up and Styling Service: This service allows you to see how different artworks would look in your intended setting. Simply send us a photo of your space, and our design team will create a digital mock-up showing the artwork in your room. This can help with decisions regarding size, framing, and placement.
2. Virtual Try Before You Buy: Our virtual try-before-you-buy feature enables you to see a digital representation of the artwork in your space using augmented reality technology. This tool helps you get a realistic view of how the art will look on your walls, in terms of scale and harmony with your existing décor.

These tools are designed to make your online art buying experience as interactive and reassuring as possible. If you have any specific questions or need further assistance with choosing an artwork, our customer service team is more than happy to help guide you through your purchase.

Shipping times for Amichi Co fine art photography prints vary depending on the type of print ordered and your location:

1. Processing Time: All of our prints are custom-made and made-to-order. Unframed prints are typically prepared for shipment quicker, while framed prints require about a week for printing, mounting, and framing.
2. Shipping from Sydney: After processing, your print is shipped from Sydney. The total shipping time depends on whether your delivery address is in a metropolitan or regional area and the state.
3. International Shipping: For international orders, please allow 7-14 business days, which varies based on customs and the local delivery processes of the destination country.
4. Tracking and Updates: You will receive a tracking number once your print is handed over to our courier partners. This will allow you to monitor the progress of your shipment and know exactly when to expect delivery.

Please note, these times are estimates and can vary based on factors such as public holidays and peak shipping periods. We appreciate your understanding and are here to assist if you have any specific questions or require special arrangements.

Please see our Shippings & Returns page here for detailed shipping transit information.

We currently only offer international shipping for unframed prints only.

Please note: that we cannot guarantee against the safety or loss in transit, or the overall timing.

Please be aware that any items shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to. Your package will not be released from customs until these payments are made. Amichi Co is unable to advise how much these duties will cost, please ensure you aware of the cost of these fees before you make your purchase.

For any questions, please email us at hello@amichico.com or check out our shipping policy here.

Yes, we deliver to all locations Australia wide. On check out, enter the address and make sure to note if there are special requirements for delivery.

Please ensure that you are aware of any size restrictions at the delivery address i.e. Parcel Lockers.

Yes you will! Once your order has been completed and packaged, you will be sent a tracking number via email with the courier service used. 

The couriers offer options to enable email tracking notifications and SMS notifications directly, which you can do via their website.

Any issues, please don't hesitate to reach out to us at hello@amichico.com.

At Amichi Co, we understand that sometimes you may need your fine art print delivered urgently. We are here to help accommodate your needs as best as we can:

1. Expedited Shipping and Production: During the checkout process, you have the option to select expedited shipping and production. This service accelerates both the making and the delivery of your artwork, ensuring it arrives at your door as quickly as possible.
2. Contact Us Directly: If you have a specific deadline or require the artwork by a particular date, please contact us here or by emailing hello@amichico.com prior to purchasing your artwork and our team will work closely with you to meet your requirements.

We strive to accommodate urgent orders with the highest priority and will keep you updated throughout the process. Please note that while we do our best to meet your needs, the feasibility of meeting extremely tight deadlines may depend on the specific details of the order and our current production schedule.

Yes, we offer returns as part of our 14-Day Peace of Mind Policy. If you are not completely satisfied with your purchase, you can return your item within 14 days of receiving it, subject to the terms of our return policy. To be eligible for a return, items must be in their original, unused condition and include all original packaging.

Please note that items purchased on sale are considered final sale and are not eligible for return. Personalised or customised items are also subject to specific conditions for return eligibility.

To initiate a return, please follow the instructions here.

You can find our Refund & Return Policy here. You can also visit our Shipping & Returns page on our website here.

At Amichi Co, we understand that sometimes plans change. Here is our policy regarding order cancellations or changes:

1. Cancellation Window: Since all of our prints are custom-made and production starts soon after an order is placed, we provide a short window of time in which you can cancel your order. You have 24 hours from the time of purchase to contact us if you wish to cancel your order.
2. Changing an Order: If you need to make changes to your order (such as altering the size or frame choice), you can do so within the same 24-hour window. Please reach out to us with your order details and the changes you would like to make.
3. How to Cancel or Change Your Order: To cancel or modify your order, please email our customer service team immediately with your order number and the details of your request. We will do our best to accommodate your needs.
4. After the 24-Hour Window: Once the 24-hour period has passed, your order will have likely entered the production process and we can no longer guarantee that changes or cancellations can be made. However, we encourage you to contact us as soon as possible, and we will explore any potential solutions.

We strive to provide flexibility where possible and will work with you to ensure your satisfaction. Please don’t hesitate to reach out with any concerns regarding your order.

Although each artwork is thoroughly checked prior to sending and is packaged with the utmost care, we understand that accidents can happen and on the rare occasion your artwork may be damaged by our delivery partner while being delivered to you. 

Please ensure to inspect your order upon arrival, and in the unfortunate event that an item arrives damaged, please contact us with proof of damage within 24 hours of receiving the parcel at hello@amichico.com. 

Please ensure: 

- Photos of the damaged areas of the artwork are clearly visible and submitted in .jpeg or .png format; and
- The artwork must not have been hung, placed or otherwise installed prior to photos of the damage being taken

If it has been more than 24 hours since you've received the parcel, we will try our best to work out a solution, however please note that our delivery insurance only covers this 24 hour period of time.

For more information, see our Shippings & Returns page here.

Our prints are handcrafted using the highest quality products. If there are slight markings or variations these are intentional. 

It is worthwhile noting that not all devices and computers will be calibrated to the correct colours, so we therefore can't be held responsible for minor variations in colours when compared to your device. 

If there are major variations or issues, please contact us here or by emailing hello@amichico.com with a picture and we'll assess it in further detail.

Not to worry! There is a protective coating on both sides of the acrylic perspex sheets to protect the artwork in transit. Please note these should be peeled off before use.

Here are some helpful steps:

1. Place your acrylic sheet on a flat, smooth surface that will not scratch the acrylic (a soft towel on a kitchen table etc).

2. Start peeling from any corner and pull the coating away from the acrylic.

3. Flip the acrylic over and peel the protective coating off the other side.

4. Using a soft micro fibre cloth wipe over both sides of the acrylic to remove any dust or fluff before inserting it into your frame.

Yes, you can exchange your artwork for a different size under our 14-Day Peace of Mind Policy. You can learn more by clicking here. To initiate an exchange, please contact us at returns@amichico.com within 14 days of receiving your order. Include your order number and the desired size for the exchange.

Ensure that the artwork is returned in its original, unused condition and includes all original packaging. Once we receive your request, we will begin the process to produce your artwork in the new size.

Please be aware that you are responsible for covering the return shipping costs. We recommend using a trackable shipping service to ensure the safe return of the artwork.

Items purchased on sale are considered final sale and are not eligible for returns or exchanges, unless specifically stated otherwise. You can learn more here.

You have 14 days from the date of receipt to return an item. To ensure a smooth return process, please start the return procedure as soon as you decide the item is not right for you. You can learn more here.

Yes, customers are responsible for covering the cost of return shipping. We recommend using a trackable shipping service and purchasing insurance as we are not responsible for items lost or damaged during transit.

A restocking fee of 5% is applied to all returns to help cover part of the cost of the free shipping originally provided. This fee is deducted from your refund.

Once we receive and inspect your returned item, we will process your refund to the original payment method within 5-10 business days, assuming the return meets our policy conditions. Please note that it may take additional time for your bank to process and post the refund to your account.

Absolutely! We partner with a variety of different businesses and groups to provide them with discounts on gallery quality prints and framing. Click here to get in touch and learn more.